At Jewel Shoppe, we are committed to delivering your jewellery safely, securely, and on time. Please read our Shipping & Delivery Policy to understand how we process and deliver your orders.

Order Processing
All orders are processed after successful payment confirmation.
Orders are typically processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed on the next working day.
During festive seasons, sales, or promotional events, order processing may take slightly longer.
Shipping Time

Delivery timelines depend on your location and courier partner availability.

Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Locations: 5–10 business days

Please note that these are estimated delivery times and may vary due to unforeseen circumstances.

Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
Free shipping may be available on selected products or promotional offers.
Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details. You can use the tracking number to monitor the status of your shipment through our courier partner’s website.

Delivery Address

Please ensure that your shipping address, contact number, and other delivery details are accurate at the time of placing your order. Jewel Shoppe is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If the delivery is unsuccessful due to customer unavailability or incorrect address details, the package may be returned to us. Additional shipping charges may apply for re-dispatch.

Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delays may occur due to:

Weather conditions
Public holidays
Natural disasters
Transportation disruptions
Government restrictions
Courier partner delays
High order volumes during festive seasons

We appreciate your patience in such situations.

Damaged or Tampered Packages

If you receive a package that appears damaged, tampered with, or opened, please do not accept the delivery if possible. Contact our customer support team immediately with photographs of the package so we can investigate and provide an appropriate resolution.

International Shipping

International shipping may be available for selected destinations. Shipping charges, customs duties, taxes, and import fees (if applicable) are the responsibility of the customer and may vary depending on the destination country.

Order Cancellation

Orders can be cancelled only before they are dispatched. Once an order has been shipped, it cannot be cancelled and will be subject to our Return & Exchange Policy.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Jewel Shoppe

Address:
H.No. 182, Sector 17, Faridabad, Haryana – 121002, India

Phone:
+91 99113 51925

Email:
amitmanchanda@jewelshoppe.in

We appreciate your trust in Jewel Shoppe and are committed to delivering your jewellery safely, securely, and with the highest level of care.